Frequently Asked Questions

Everything you need to know about our silk and satin-lined essentials.

How do I care for my silk and satin-lined products?

To maintain the quality of your items, we recommend hand washing in cold water with a mild detergent. Lay flat to dry and avoid wringing to prevent damage to the delicate fibers.

What is your return and exchange policy?

We offer a 30-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, certain hair accessories may be final sale.

How long does shipping take?

Standard shipping within the US typically takes 3-7 business days. International shipping times vary by location but generally range from 10-21 business days.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment options like Afterpay.

How do I know which size to choose?

Each product page features a detailed size guide. Our adjustable Slaps (Satin-Lined Caps) are designed to fit most head sizes comfortably thanks to their elastic bands.